Return Policy

Aligners are not eligible for return or refund unless they arrive damaged or you receive the wrong product. If that happens, we’ve got you covered as long as the following conditions are met:

1. ⁠You must submit a return request within 48 hours of receiving your aligners, along with an unboxing video as proof.

2. The aligners should be returned in their original, complete, unassembled condition, preferably in the original packaging, and accompanied by the original invoice.

Shipping Fees for Returns

⁠The cost of shipping for returns will be your responsibility.

Refund Process

Once your Aligners are processed, we’re unable to offer a refund. Additionally, a Rs 3000 planning charge will be retained.

How to contact us:

In case you have any doubt/concern, you can reach out to us via any of the mediums as given below:

WhatsApp- +91 95993 61227

Call our customer service team +91 95993 61227

Or email us at info@mySmilist.com